1) Who we are

This website is operated by Wise Start (“we”, “us”, “our”).
Website: wisestart.co.nz
Privacy contact: wisestartnz@gmail.com

We handle personal information in line with the Privacy Act 2020 (New Zealand).

2) What information we collect

A) Information you submit (Wix email leads / contact forms)

When you contact us through our forms, we collect only:

• Name

• Email address

• Contact Number (provided)

• Message content

B) Website usage information (Google Analytics)

When you browse our site, Google Analytics may collect information such as:

• pages you visit and time spent on pages

• approximate location (based on IP)

• device and browser type

• referral source (how you arrived at the site)

This data is used to understand site performance and improve the website.

3) How we collect information

We collect information when you:

• submit a form (Wix email leads)

• browse the website (via cookies/analytics tools such as Google Analytics)

4) Why we collect and use your information

We use your information to:

• respond to enquiries and provide support or services you request

• improve our website and content 

• maintain site security and prevent misuse

5) Cookies and analytics

We use cookies and similar technologies for site functionality and analytics.

You can control cookies through your browser settings. Disabling cookies may affect how the website functions.

6) Sharing your information

We do not sell your personal information.

We do not share your form submissions (name, email, message or contact number provided ) with third parties for their marketing.

However, to operate our website we use trusted service providers that process information on our behalf, including:

• Wix (website platform and form handling)

• Google Analytics / Google (website analytics)

These providers may process data outside New Zealand. We take reasonable steps to use reputable providers and protect your information.

7) How we store and protect your information

We take reasonable steps to protect personal information from loss, unauthorised access, misuse, alteration, or disclosure. Access is limited to what’s necessary to run the business and respond to enquiries.

No online system is 100% secure, but we maintain appropriate safeguards.

8) How long we keep your information

We keep personal information only as long as needed to respond to your enquiry, provide services, meet legal/administrative requirements, or resolve disputes. When no longer needed, it is securely deleted or anonymised.

9) Your rights (New Zealand)

You can request:

• access to the personal information we hold about you

• correction if it is inaccurate

Email wisestartnz@gmail.com. We may need to confirm your identity before responding.
If you’re not satisfied with our response, you can contact the Office of the Privacy Commissioner (New Zealand).

10) Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.

11) Contact

Wise Start – Privacy Contact
Email: wisestartnz@gmail.com